Author: Joseph W. Carvin, Charlie Jenkins Jr.
Publisher: Joseph W. Carvin
Pages: 179
Language: English
ISBN: 976818302
Description: Publix Super Markets, Inc. -- the largest employee-owned company in the world -- is renowned for its extraordinary customer service. Using anecdotes from Publix customers and associates, the companys former Vice President of Human Resources tells why Publix associates treat customers so well.
Price: $ 9.95
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